Why wait on capital approval? Flexible leasing options for the HORIBA Process Raman Analyzer are now available. Real-time insights.
Zero compromises.
HORIBA Process Instruments Support Services: Expertise You Can Rely On
At HORIBA Process Instruments, our commitment goes beyond delivering world-class Raman process analyzers. We provide a full range of support services designed to ensure your equipment operates at peak performance throughout its lifecycle. From installation to maintenance and upgrades, our expert team is here to help you optimize your processes, reduce downtime, and achieve operational excellence.
Our HORIBA Houston, TX Facility also provides total solutions for measurement to customers' projects through System Engineering. Our engineering team can evaluate your current process or environmental conditions to make recommendations that improve process conditions and compliance with EPA regulations.
Expert Guidance at Every Stage
Our support begins before your analyzer is even installed. HORIBA experts assist with system setup, model validation, and integration, ensuring a seamless start to your process monitoring journey.
Tailored Usage Plan
Investing in advanced process analyzers can be a significant financial and operational commitment. With Raman IQ, HORIBA offers a flexible, worry-free solution that allows you to access our state-of-the-art Raman analyzers without the burden of ownership or the costs associated with hardware maintenance and calibration.
What is Raman IQ?
Raman IQ is a subscription-based program that gives you access to HORIBA’s advanced Raman technology for a manageable monthly fee. This all-inclusive service covers the hardware, calibration, model development, and ongoing support, ensuring your process monitoring needs are met without the complexities of ownership.
- No Capital Expenditure: With Raman IQ, you avoid the upfront cost of purchasing the analyzer outright, freeing up capital for other critical business needs.
- No Maintenance Hassles: The program includes all necessary maintenance, updates, and calibration services, ensuring peak performance without additional costs.
- Tailored Solutions: Our experts develop and implement custom calibration and chemometric models specific to your applications, delivering reliable and accurate results.
- Operational Simplicity: With HORIBA managing the hardware and support, you can focus on running your processes efficiently without worrying about the depreciation or lifecycle management of your analyzer.
- Predictable Costs: A straightforward monthly fee covers all aspects of the program, making budgeting easier and eliminating unexpected expenses.
Why Choose Raman IQ?
Raman IQ is an ideal solution for customers looking to integrate advanced process analytics with minimal risk and maximum operational flexibility. Whether you’re scaling up, exploring new process applications, or simply aiming to streamline your operations, Raman IQ provides the tools and expertise needed to achieve your goals without long-term ownership commitments.
Trust HORIBA to Keep You Ahead
Investing in HORIBA means more than just advanced technology—it means partnering with a team dedicated to your success. Our support services are designed to help you achieve operational excellence, maintain equipment reliability, and drive long-term value.
On-Demand Repairs
When issues arise, our skilled field engineers and service support staff are ready to provide fast, effective solutions—whether through on-site repairs or remote troubleshooting. We minimize downtime so you can keep your operations on track.
Comprehensive Training for Your Team
We believe in empowering your team with the knowledge they need to get the most out of your HORIBA equipment. Our training programs cover everything from basic operation to advanced troubleshooting, tailored to your specific needs. Choose on-site or remote training options for a hands-on, flexible learning experience.
Remote Support Services
HORIBA’s remote support services provide real-time assistance, no matter where you’re located. From guiding you through troubleshooting steps to resolving software issues, our remote support options save time and reduce the need for on-site visits, ensuring your processes run smoothly.
A Global Network of Expertise
With a worldwide network of service centers and experienced technicians, HORIBA provides consistent, high-quality support wherever you are. Whether you’re in the petrochemical, pharmaceutical, or food and beverage industry, our global presence ensures your needs are met quickly and efficiently.
contact our experts
Send us a message or give us a call at (801) 322-1235 and our team will be in touch shortly.
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